Privacy Policy

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Updated at December 1st, 2024

Nexus Grad (“we,” “our,” or “us”) is committed to protecting

your privacy. This Privacy Policy explains how your personal

information is collected, used, and disclosed by Nexus Grad.

This Privacy Policy applies to our app, and its associated

subdomains (collectively, our “Service”) alongside our

application, Nexus Grad. By accessing or using our Service,

you signify that you have read, understood, and agree to our

collection, storage, use, and disclosure of your personal

information as described in this Privacy Policy and our Terms

of Service.

● Cookie: small amount of data generated by a website and

saved by your web browser. It is used to identify your

browser, provide analytics, remember information about

you such as your language preference or login

information.

● Company: when this policy mentions “Company,” “we,”

“us,” or “our,” it refers to Nexus Future Sdn. Bhd.,

(10-2, Jalan Putra Mahkota 7/8a, Putra Heights, 47650

Subang Jaya, Selangor), that is responsible for your

information under this Privacy Policy.

● Customer: refers to the company, organization or person

that signs up to use the Nexus Grad Service to manage

the relationships with your consumers or service users

● Device: any internet connected device such as a phone,

tablet, computer or any other device that can be used to

visit Nexus Grad and use the services.

● IP address: Every device connected to the Internet is

assigned a number known as an Internet protocol (IP)

address. These numbers are usually assigned in

geographic blocks. An IP address can often be used to

identify the location from which a device is connecting

to the Internet.

● Personnel: refers to those individuals who are employed

by Nexus Grad or are under contract to perform a service

on behalf of one of the parties.

● Personal Data: any information that directly,

indirectly, or in connection with other information —

including a personal identification number — allows for

the identification or identifiability of a natural

person.

● Service: refers to the service provided by Nexus Grad as

described in the relative terms (if available) and on

this platform.

● Third-party service: refers to advertisers, contest

sponsors, promotional and marketing partners, and others

who provide our content or whose products or services we

think may interest you.

● App/Application: Nexus Grad app, refers to the SOFTWARE

PRODUCT identified above.

● You: a person or entity that is registered with Nexus

Grad to use the Services.

Country: where Nexus Grad or the owners/founders of Nexus Grad

are based, in this case is Malaysia

What Information Do We Collect?

We collect information from you when you visit our app,

newsletter, respond to a survey or fill out a form.

● Name / Username

● Phone Numbers

● Email Addresses

● Mailing Addresses

● Job Titles

● Age

● Password

We also collect information from mobile devices for a better

user experience, although these features are completely

optional:

● Location (GPS): Location data helps to create an

accurate representation of your interests, and this can

be used to bring more targeted and relevant ads to

potential customers.

● Phonebook (Contacts list): Your contacts list allows the

platform to be much more easy to use by the user, since

accessing your contacts from the app makes you save tons

of time.

● Camera (Pictures): Granting camera permission allows the

user to upload any picture straight from the platform,

you can safely deny camera permissions for this

platform.

● Photo Gallery (Pictures): Granting photo gallery access

allows the user to upload any picture from their photo

gallery, you can safely deny photo gallery access for

this platform.

When does Nexus Grad use end user information from third

parties?

Nexus Grad will collect End User Data necessary to provide the

Nexus Grad services to our customers. End users may

voluntarily provide us with information they have made

available on social media websites. If you provide us with any

such information, we may collect publicly available

information from the social media websites you have indicated.

You can control how much of your information social media

websites make public by visiting these websites and changing

your privacy settings.

When does Nexus Grad use customer information from third

parties?

We receive some information from the third parties when you

us to show interest in becoming a Nexus Grad customer, we

receive information from a third party that provides automated

fraud detection services to Nexus Grad. We also occasionally

collect information that is made publicly available on social

media websites. You can control how much of your information

social media websites make public by visiting these websites

and changing your privacy settings.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal

and non-personal, with third parties such as advertisers,

contest sponsors, promotional and marketing partners, and

others who provide our content or whose products or services

we think may interest you. We may also share it with our

current and future affiliated companies and business partners,

and if we are involved in a merger, asset sale or other

business reorganization, we may also share or transfer your

personal and non-personal information to our

successors-in-interest.

We may engage trusted third party service providers to perform

functions and provide services to us, such as hosting and

maintaining our servers and the app, database storage and

management, e-mail management, storage marketing, credit card

processing, customer service and fulfilling orders for

products and services you may purchase through the app. We

will likely share your personal information, and possibly some

non-personal information, with these third parties to enable

them to perform these services for us and for you.

We may share portions of our log file data, including IP

addresses, for analytics purposes with third parties such as

web analytics partners, application developers, and ad

networks. If your IP address is shared, it may be used to

estimate general location and other technographics such as

connection speed, whether you have visited the app in a shared

location, and type of the device used to visit the app. They

may aggregate information about our advertising and what you

see on the app and then provide auditing, research and

reporting for us and our advertisers.

We may also disclose personal and non-personal information

about you to government or law enforcement officials or

private parties as we, in our sole discretion, believe

necessary or appropriate in order to respond to claims, legal

process (including subpoenas), to protect our rights and

interests or those of a third party, the safety of the public

or any person, to prevent or stop any illegal, unethical, or

legally actionable activity, or to otherwise comply with

applicable court orders, laws, rules and regulations.

Where and when is information collected from customers and end

users?

Nexus Grad will collect personal information that you submit

to us. We may also receive personal information about you from

third parties as described above.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one

of the following ways:

● To personalize your experience (your information helps

us to better respond to your individual needs)

● To improve our app (we continually strive to improve our

app offerings based on the information and feedback we

receive from you)

● To process transactions

● To administer a contest, promotion, survey or other site

feature

● To send periodic emails

How Do We Use Your Email Address?

By submitting your email address on this app, you agree to

receive emails from us. You can cancel your participation in

any of these email lists at any time by clicking on the

opt-out link or other unsubscribe option that is included in

the respective email. We only send emails to people who have

authorized us to contact them, either directly, or through a

third party. We do not send unsolicited commercial emails,

because we hate spam as much as you do. By submitting your

email address, you also agree to allow us to use your email

address for customer audience targeting on sites like

Facebook, where we display custom advertising to specific

people who have opted-in to receive communications from us.

Email addresses submitted only through the order processing

page will be used for the sole purpose of sending you

information and updates pertaining to your order. If, however,

you have provided the same email to us through another method,

we may use it for any of the purposes stated in this Policy.

Note: If at any time you would like to unsubscribe from

receiving future emails, we include detailed unsubscribe

instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide

Nexus Grad to you and fulfill the purposes described in this

policy. This is also the case for anyone that we share your

information with and who carries out services on our behalf.

When we no longer need to use your information and there is no

need for us to keep it to comply with our legal or regulatory

obligations, we’ll either remove it from our systems or

depersonalize it so that we can't identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the

safety of your personal information when you place an order or

enter, submit, or access your personal information. We offer

the use of a secure server. All supplied sensitive/credit

information is transmitted via Secure Socket Layer (SSL)

technology and then encrypted into our Payment gateway

providers database only to be accessible by those authorized

with special access rights to such systems, and are required

to keep the information confidential. After a transaction,

your private information (credit cards, social security

numbers, financials, etc.) is never kept on file. We cannot,

however, ensure or warrant the absolute security of any

information you transmit to Nexus Grad or guarantee that your

information on the Service may not be accessed, disclosed,

altered, or destroyed by a breach of any of our physical,

technical, or managerial safeguards.

Could my information be transferred to other countries?

Nexus Grad is incorporated in Malaysia. Information collected

via our app, through direct interactions with you, or from use

of our help services may be transferred from time to time to

our offices or personnel, or to third parties, located

throughout the world, and may be viewed and hosted anywhere in

the world, including countries that may not have laws of

general applicability regulating the use and transfer of such

data. To the fullest extent allowed by applicable law, by

using any of the above, you voluntarily consent to the

trans-border transfer and hosting of such information.

Is the information collected through the Nexus Grad Service

secure?

We take precautions to protect the security of your

information. We have physical, electronic, and managerial

procedures to help safeguard, prevent unauthorized access,

maintain data security, and correctly use your information.

However, neither people nor security systems are foolproof,

including encryption systems. In addition, people can commit

intentional crimes, make mistakes or fail to follow policies.

Therefore, while we use reasonable efforts to protect your

personal information, we cannot guarantee its absolute

security. If applicable law imposes any non-disclaimable duty

to protect your personal information, you agree that

intentional misconduct will be the standards used to measure

our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the

information Nexus Grad collects depend on your relationship

with Nexus Grad. Personnel may update or correct their

information as detailed in our internal company employment

policies.

Customers have the right to request the restriction of certain

uses and disclosures of personally identifiable information as

follows. You can contact us in order to (1) update or correct

your personally identifiable information, (2) change your

preferences with respect to communications and other

information you receive from us, or (3) delete the personally

identifiable information maintained about you on our systems

(subject to the following paragraph), by cancelling your

account. Such updates, corrections, changes and deletions will

have no effect on other information that we maintain, or

information that we have provided to third parties in

accordance with this Privacy Policy prior to such update,

correction, change or deletion. To protect your privacy and

security, we may take reasonable steps (such as requesting a

unique password) to verify your identity before granting you

profile access or making corrections. You are responsible for

maintaining the secrecy of your unique password and account

information at all times.

You should be aware that it is not technologically possible to

remove each and every record of the information you have

provided to us from our system. The need to back up our

systems to protect information from inadvertent loss means

that a copy of your information may exist in a non-erasable

form that will be difficult or impossible for us to locate.

Promptly after receiving your request, all personal

information stored in databases we actively use, and other

readily searchable media will be updated, corrected, changed

or deleted, as appropriate, as soon as and to the extent

reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive

any information we have about you, you may do so by contacting

the organization of which you are a customer.

Personnel

If you are a Nexus Grad worker or applicant, we collect

information you voluntarily provide to us. We use the

information collected for Human Resources purposes in order to

administer benefits to workers and screen applicants.

You may contact us in order to (1) update or correct your

information, (2) change your preferences with respect to

communications and other information you receive from us, or

(3) receive a record of the information we have relating to

you. Such updates, corrections, changes and deletions will

have no effect on other information that we maintain, or

information that we have provided to third parties in

accordance with this Privacy Policy prior to such update,

correction, change or deletion.

Sale of Business

We reserve the right to transfer information to a third party

in the event of a sale, merger or other transfer of all or

substantially all of the assets of Nexus Grad or any of its

Corporate Affiliates (as defined herein), or that portion of

Nexus Grad or any of its Corporate Affiliates to which the

Service relates, or in the event that we discontinue our

business or file a petition or have filed against us a

petition in bankruptcy, reorganization or similar proceeding,

provided that the third party agrees to adhere to the terms of

this Privacy Policy.

Affiliates

We may disclose information (including personal information)

about you to our Corporate Affiliates. For purposes of this

entity which directly or indirectly controls, is controlled by

or is under common control with Nexus Grad, whether by

ownership or otherwise. Any information relating to you that

we provide to our Corporate Affiliates will be treated by

those Corporate Affiliates in accordance with the terms of

this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Malaysia

without regard to its conflict of laws provision. You consent

to the exclusive jurisdiction of the courts in connection with

any action or dispute arising between the parties under or in

connection with this Privacy Policy except for those

individuals who may have rights to make claims under Privacy

Shield, or the Swiss-US framework.

The laws of Malaysia, excluding its conflicts of law rules,

shall govern this Agreement and your use of the app. Your use

of the app may also be subject to other local, state,

national, or international laws.

By using Nexus Grad or contacting us directly, you signify

your acceptance of this Privacy Policy. If you do not agree to

this Privacy Policy, you should not engage with our app, or

use our services. Continued use of the app, direct engagement

with us, or following the posting of changes to this Privacy

Policy that do not significantly affect the use or disclosure

of your personal information will mean that you accept those

changes.

Your Consent

We've updated our Privacy Policy to provide you with complete

transparency into what is being set when you visit our site

and how it's being used. By using our Nexus Grad, registering

an account, or making a purchase, you hereby consent to our

Links to Other Websites

This Privacy Policy applies only to the Services. The Services

may contain links to other websites not operated or controlled

by Nexus Grad. We are not responsible for the content,

accuracy or opinions expressed in such websites, and such

websites are not investigated, monitored or checked for

accuracy or completeness by us. Please remember that when you

use a link to go from the Services to another website, our

interaction on any other website, including those that have a

link on our platform, is subject to that website’s own rules

and policies. Such third parties may use their own cookies or

other methods to collect information about you.

Advertising

This app may contain third party advertisements and links to

third party sites. Nexus Grad does not make any representation

as to the accuracy or suitability of any of the information

contained in those advertisements or sites and does not accept

any responsibility or liability for the conduct or content of

those advertisements and sites and the offerings made by the

third parties.

Advertising keeps Nexus Grad and many of the websites and

services you use free of charge. We work hard to make sure

that ads are safe, unobtrusive, and as relevant as possible.

Third party advertisements and links to other sites where

goods or services are advertised are not endorsements or

recommendations by Nexus Grad of the third party sites, goods

or services. Nexus Grad takes no responsibility for the

content of any of the ads, promises made, or the

quality/reliability of the products or services offered in all

advertisements.

Cookies for Advertising

These cookies collect information over time about your online

activity on the app and other online services to make online

advertisements more relevant and effective to you. This is

known as interest-based advertising. They also perform

functions like preventing the same ad from continuously

reappearing and ensuring that ads are properly displayed for

advertisers. Without cookies, it’s really hard for an

advertiser to reach its audience, or to know how many ads were

shown and how many clicks they received.

Nexus Grad uses "Cookies" to identify the areas of our app

that you have visited. A Cookie is a small piece of data

stored on your computer or mobile device by your web browser.

We use Cookies to enhance the performance and functionality of

our app but are non-essential to their use. However, without

these cookies, certain functionality like videos may become

unavailable or you would be required to enter your login

details every time you visit the app as we would not be able

to remember that you had logged in previously. Most web

browsers can be set to disable the use of Cookies. However, if

you disable Cookies, you may not be able to access

functionality on our app correctly or at all. We never place

Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you're located you may also set your browser to block

cookies and similar technologies, but this action may block

our essential cookies and prevent our app from functioning

properly, and you may not be able to fully utilize all of its

features and services. You should also be aware that you may

also lose some saved information (e.g. saved login details,

site preferences) if you block cookies on your browser.

Different browsers make different controls available to you.

Disabling a cookie or category of cookie does not delete the

cookie from your browser, you will need to do this yourself

from within your browser, you should visit your browser's help

menu for more information.

Remarketing Services

We use remarketing services. What Is Remarketing? In digital

marketing, remarketing (or retargeting) is the practice of

serving ads across the internet to people who have already

visited your app. It allows your company to seem like they're

“following” people around the internet by serving ads on the

websites and platforms they use most.

Payment Details

In respect to any credit card or other payment processing

details you have provided us, we commit that this confidential

information will be stored in the most secure manner possible.

Kids' Privacy

We do not address anyone under the age of 13. We do not

knowingly collect personally identifiable information from

anyone under the age of 13. If You are a parent or guardian

and You are aware that Your child has provided Us with

Personal Data, please contact Us. If We become aware that We

have collected Personal Data from anyone under the age of 13

without verification of parental consent, We take steps to

remove that information from Our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to

make changes to this Privacy Policy so that they accurately

reflect our Service and policies. Unless otherwise required by

law, we will notify you (for example, through our Service)

before we make changes to this Privacy Policy and give you an

opportunity to review them before they go into effect. Then,

if you continue to use the Service, you will be bound by the

updated Privacy Policy. If you do not want to agree to this or

any updated Privacy Policy, you can delete your account.

Third-Party Services

We may display, include or make available third-party content

(including data, information, applications and other products

services) or provide links to third-party websites or services

("Third- Party Services").

You acknowledge and agree that Nexus Grad shall not be

responsible for any Third-Party Services, including their

accuracy, completeness, timeliness, validity, copyright

compliance, legality, decency, quality or any other aspect

thereof. Nexus Grad does not assume and shall not have any

liability or responsibility to you or any other person or

entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as

a convenience to you and you access and use them entirely at

your own risk and subject to such third parties' terms and

conditions.

Tracking Technologies

● Google Maps API

Google Maps API is a robust tool that can be used to

create a custom map, a searchable map, check-in

functions, display live data synching with location,

plan routes, or create a mashup just to name a few.

Google Maps API may collect information from You and

from Your Device for security purposes.

Google Maps API collects information that is held in

accordance with its Privacy Policy

● Local Storage

Local Storage sometimes known as DOM storage, provides

web apps with methods and protocols for storing

client-side data. Web storage supports persistent data

storage, similar to cookies but with a greatly enhanced

capacity and no information stored in the HTTP request

header.

● Sessions

We use "Sessions" to identify the areas of our platform

that you have visited. A Session is a small piece of

data stored on your computer or mobile device by your

web browser.

We use "Sessions" to identify the areas of our platform that

you have visited. A Session is a small piece of data stored on

your computer or mobile device by your web browser.

Information about General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are

from the European Economic Area (EEA), and in this section of

our Privacy Policy we are going to explain exactly how and why

is this data collected, and how we maintain this data under

protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that

regulates how EU residents' data is protected by companies and

enhances the control the EU residents have, over their

personal data.

The GDPR is relevant to any globally operating company and not

just the EU-based businesses and EU residents. Our customers’

data is important irrespective of where they are located,

which is why we have implemented GDPR controls as our baseline

standard for all our operations worldwide.

What is personal data?

Any data that relates to an identifiable or identified

individual. GDPR covers a broad spectrum of information that

could be used on its own, or in combination with other pieces

of information, to identify a person. Personal data extends

beyond a person’s name or email address. Some examples include

financial information, political opinions, genetic data,

biometric data, IP addresses, physical address, sexual

orientation, and ethnicity.

The Data Protection Principles include requirements such as:

● Personal data collected must be processed in a fair,

legal, and transparent way and should only be used in a

way that a person would reasonably expect.

● Personal data should only be collected to fulfil a

specific purpose and it should only be used for that

purpose. Organizations must specify why they need the

personal data when they collect it.

● Personal data should be held no longer than necessary to

fulfil its purpose.

● People covered by the GDPR have the right to access

their own personal data. They can also request a copy of

their data, and that their data be updated, deleted,

restricted, or moved to another organization.

Why is GDPR important?

GDPR adds some new requirements regarding how companies should

protect individuals' personal data that they collect and

process. It also raises the stakes for compliance by

increasing enforcement and imposing greater fines for breach.

Beyond these facts it's simply the right thing to do. At Nexus

Grad we strongly believe that your data privacy is very

important and we already have solid security and privacy

practices in place that go beyond the requirements of this new

regulation

Individual Data Subject's Rights - Data Access, Portability

and Deletion

We are committed to helping our customers meet the data

subject rights requirements of GDPR. Nexus Grad processes or

stores all personal data in fully vetted, DPA compliant

vendors. We do store all conversation and personal data for up

to 6 years unless your account is deleted. In which case, we

dispose of all data in accordance with our Terms of Service

and Privacy Policy, but we will not hold it longer than 60

days.

We are aware that if you are working with EU customers, you

need to be able to provide them with the ability to access,

update, retrieve and remove personal data. We got you! We've

been set up as self service from the start and have always

given you access to your data and your customers data. Our

customer support team is here for you to answer any questions

you might have about working with the API.

Don't hesitate to contact us if you have any questions.

● Via Email: hello@nexus-future.com

● Via Phone Number: +60137007249

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